Rob Got Published


Excited to announce that Rob has been published by The Service Design Network.  SDN is an international professional organization for service designers.  Its manifesto reads " Service Design is crucial for all private and public organisations that want to innovate and improve their service strategies, offerings and the user experiences. The Service Design Network (SDN) is the platform to connect you with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organisations and for people."

In the article, Rob interviews Rich Ekelman, a Chicago area service designer and educator on the fundamentals of service design and how it improves the bottom line for organizations.


You can read the article here

Robert Grossman